The management company of Cotai Water Jet - Chu Kong High-Speed Ferry Co., Ltd. provides the following job opportunity:
| Job Title: General Manager (Terminal & Ticketing) |
| Working Location : Hong Kong Job Responsibilities: 1. Oversee and manage the daily operations of the Pier and Ticketing departments comprehensively, ensuring smooth, efficient, and service-standard-compliant functioning. 2. Develop and implement departmental operational strategies to enhance service quality and customer satisfaction, while continuously optimizing processes. 3. Coordinate and assign tasks for departmental staff, supervising the implementation of service standards, including grooming, etiquette, and communication language. 4. Monitor the performance of frontline staff, handle customer complaints and on-site emergencies promptly, ensuring service levels align with company standards. 5. Manage departmental administrative affairs, including but not limited to roster scheduling, attendance management, procurement of supplies, and cost control. 6. Strictly execute relevant systems and measures in accordance with the company's ISM Safety Management System to ensure compliant and safe departmental operations. 7. Maintain close collaboration with various departments to promote cross-departmental communication and resource integration. 8. Regularly analyze operational data and customer feedback, propose improvement suggestions, and drive their implementation. 9. Required to work in shifts, possessing flexibility, adaptability, and a strong sense of responsibility. Requirements: 1. Bachelor's degree or above, majoring in Tourism Management, Business Administration, or related disciplines. 2. Minimum of 8 years of management experience in the tourism, transportation, or related industries. 3. Exceptional leadership, communication, coordination skills, execution capability, and teamwork spirit. 4. Fluent in Cantonese, Mandarin, and English, with good written Chinese and English skills. 5. Prior experience familiar with the ISO9001 Quality Management System and ISM Safety Management System is preferred. 6. Proficient in using Microsoft Office (Word, Excel, PowerPoint) and relevant management systems. |
| We offer an Attractive Benefits Package, including hotel and ferry ticket discounts, year-end double pay, bonus, medical insurance, etc. The annual salary for this position is up to HK$790,000. Interested parties, please send your resume, work experience, expected salary, and available start date to: recruit@cotaiwaterjet.com |
| Job Title: Operation Manager (Services) |
| Working Location: Sheung Wan Job Highlights: • Guarantee 13th Month Double Pay • 3 years or above relevant working experience • Attractive Remuneration Package Responsibilities: • Assist the General Manager of the Operations Department in managing crew members' services and daily routine work related to fleet operations. • Manage the cabin attendant team. • Manage the vessel cabin cleaning and pest control work. • Manage and coordinate cabin supplies. • Manage crew members' service training, including assisting with year-end evaluation and developing induction training manuals. • Analyze and compile fleet cabin service statistics as required by superiors, and submit improvement suggestions to the department head when necessary. • Monitor and review the vessel cabin service standards and service quality and submit improvement suggestions to the Department Head when necessary. • Responsible for formulating supply and replenishment plans for cabin food and beverage. • Manage and coordinate crew uniform requests. • Managing contracts for vessel cabin cleaning and services. • Assist the Customer Service Department in following up on and investigating passenger complaints. • Assist in the implementation of the department's ISM safety management system and ISO 9001 systems. • Complete other tasks assigned by Department Head. Requirements: • Degree holder with at least 3 years of relevant experience in operation management, preferably with 1 years in management level. • Be familiar with the operating environment and standards of Hong Kong and Macau cross-boundary ferries, including but not limited to service and safety. • Good communication and interpersonal skills with good command of written and spoken English and Chinese. • Computer literacy e.g. Excel, PowerPoint, MS Word. • With experience in cabin service management is preferred. |
| Job Title: Cabin Attendant / Cabin Attendant Trainee / Onboard Service Attendant (Monthly salary up to HKD $20.000 or above) |
| Working Location : Hong Kong Responsibilities
Requirements
(i) Personal Survival Techniques (ii) Firefighting Training (iii) Crowd Control Management |
| We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Terminal - Receptionist |
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Working Location: Hong Kong Responsibilities
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Terminal – Sailor |
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Working Location : Hong Kong
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Ticketing Clerk |
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Working Location : Hong Kong
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Master |
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Working Location : Hong Kong Responsibilities
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Chief Engineer |
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Working Location : Hong Kong Responsibilities
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Junior Engineer |
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Working Location : Hong Kong Responsibilities
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Sailor |
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Working Location : Hong Kong
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Terminal – Berthing Controller |
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Working Location : Hong Kong
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Terminal - Assistant Manager |
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Working Location : Hong Kong
Requirements
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| We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com. |
| Job Title: Accounting and Admin Manager |
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Working Location : Macao
Requirements
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| We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk |
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Job Title: Terminal-Luggage |
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Working Location : Macao
Requirements
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| We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk |
| Job Title: Crane-Operator |
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Working Location : Macao
Requirements
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| We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk |
| Job Title: Terminal-Receptionist |
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Working Location : Macao
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| We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk |